IBEROSTAR GRAND HOTEL PARAISO CHOSEN AS BEST ALL-INCLUSIVE HOTEL IN THE WORLD

 TripAdvisor users have chosen the IBEROSTAR Grand Hotel Paraíso in Mexico as the Best All-Inclusive resort in the world in the 2013 edition of the “Travellers’ Choice” Awards

 Three IBEROSTAR hotels make it in to the top 10 best all-inclusive hotels in the world and 4 of the company's establishments in the 10 best in Spain for the same category

 IBEROSTAR awarded a total of 42 TripAdvisor Travellers' Choice Awards, 24 more awards than last year

London, 27 November 2013 – TripAdvisor has published the list of Travellers' Choice 2013 award-winners in the All-Inclusive Tourism Resort category, presenting 12 establishments of the IBEROSTAR chain with a total of 16 awards.

The IBEROSTAR Grand Hotel Paraíso has been named the best All-Inclusive Tourist Resort in the World. Located in the Mexican Riviera Maya, the highly-luxurious five-star hotel, is no stranger to the award having received the top honour previously in 2011.

TripAdvisor users also voted two of the company's other hotels in to the list of the 10 best all-inclusive hotels in the world. The IBEROSTAR Grand Rose Hall in Montego Bay (Jamaica) was ranked in fourth place and the IBEROSTAR Grand Hotel Bávaro, situated in Punta Cana (Dominican Republic), reached seventh place in the international top 10. The three hotels named in the list are part of the IBEROSTAR Grand Collection, a selection of IBEROSTAR's luxurious five-star establishments, which offers high quality products and services in an exclusive environment.

The IBEROSTAR Grand Hotel Paraíso also leads the list of the best all-inclusive hotels in Mexico, while the IBEROSTAR Grand Rose Hall in Jamaica and IBEROSTAR Grand Hotel Bávaro in Punta Cana occupy second and third spot respectively on the list of the best Caribbean hotels in this category. The inclusion of these three hotels in the list of the 10 best in the world in their sector re-establishes IBEROSTAR Hotels & Resorts as the best option for a holiday in the Caribbean.

TripAdvisor users also named the IBEROSTAR Anthelia, located in the south of the island of Tenerife, the best all-inclusive hotel in Spain and the 5th best in Europe. This five-star holiday resort, which is perfect for a family holiday, has a competitive offer of top-class services. This, in addition to the excellent gastronomy on offer, ensures an innovative and premium experience.

In addition, three other establishments appeared in the 10 Best All-Inclusive Hotels in Spain: the IBEROSTAR Ciudad Blanca, in Port d' Alcudia (Balearic Islands), in eighth place, as well as the IBEROSTAR Papagayo and IBEROSTAR Lanzarote Park, both in Lanzarote, in ninth and tenth position.

Luis Hérault, Director General of Marketing at GRUPO IBEROSTAR said: “It is an honour that our own clients recognise IBEROSTAR's effort and desire to offer a service of the highest quality. Our commitment to them is a top priority and our objective is to continue working day by day to ensure that they continue to experience unique holidays and enjoy being a star when they stay with IBEROSTAR."

In total, IBEROSTAR Hotels & Resorts received 16 awards from TripAdvisor in the All-Inclusive category, with 8 hotels among the top 10 in the different regions (World, Europe, Africa, Spain, Caribbean and Mexico).

Taking into account all the Awards handed out in 2013 by TripAdvisor, IBEROSTAR Hotels & Resorts has won a total of 42 awards, 24 more than the previous year.

Each award is a direct result of the opinions and ratings of customers and TripAdvisor users who comment, rate and rank hotels across the world. For a company dedicated to customer service, this makes the TripAdvisor Travellers' Choice awards even more rewarding for IBEROSTAR.

For more information: iberostar.com

IBEROSTAR Press Office

Edelman

Tel: +44 203 047 4035

Nicole Taylor (Nicole.taylor@edelman.com)

Luke Smart (luke.smart@edelman.com)

About IBEROSTAR

IBEROSTAR Hotels & Resorts is a resort hotel chain based in Palma de Mallorca (Balearic Islands, Spain), founded by the Fluxá family in 1986. IBEROSTAR Hotels & Resorts is an integral part of GRUPO IBEROSTAR, one of the main Spanish tourist companies with over 50 years of experience, which currently has about 100 hotels in 16 countries around the world.

About TripAdvisor

TripAdvisor® is the world's largest travel site*, enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, with more than 260 million unique monthly visitors**, and more than 125 million reviews and opinions covering more than 3.1 million accommodations, restaurants and attractions. The sites operate in 34 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.

TripAdvisor, Inc. (NASDAQ: TRIP) manages and operates websites under 21 other travel media brands: www.airfarewatchdog.com, www.bookingbuddy.com, www.cruisecritic.com, www.everytrail.com, www.familyvacationcritic.com, www.flipkey.com, www.gateguru.com, www.holidaylettings.co.uk, www.holidaywatchdog.com, www.independenttraveler.com, www.jetsetter.com, www.niumba.com, www.onetime.com, www.oyster.com, www.seatguru.com, www.smartertravel.com, www.tingo.com, www.travelpod.com, www.virtualtourist.com, www.whereivebeen.com, and www.kuxun.cn.

*Source: comScore Media Metrix for TripAdvisor Sites, worldwide, June 2013

**Source: Google Analytics, worldwide data, July 2013

©2013 TripAdvisor, Inc. All rights reserved.

SOURCE TripAdvisor

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2014-01-20